How to Fix Netflix Error NW-2-5? [Solved]

If you are stuck on the Error NW-2-5, then you’ve come to the right place to fix the problem. Not being able to connect to Netflix is the worst when you want to have a Netflix and chill session. Lucky for you, this article will quickly solve the Error NW-2-5 problem for you. Given below are all the details you need to know to make your way out of this little operational glitch. Keep reading to know more.

What is Error NW-2-5 in Netflix?

The infamous Error NW-2-5 appears on your screen primarily for one reason- poor connectivity. When the server can’t reach the Streaming service, it will pop this error code on your screen. It doesn’t really matter which device you use to watch Netflix on, and this error code is visible anywhere.

In order to fix Error NW-2-5, go through the various methods listed below carefully. For you to get your Netflix back to its original state will not be a hard process. Most of the methods are not technical and can be done with basic knowledge about an internet connection.

How to Fix Error NW-2-5?

The fact that you’re here means that you have already made use of the “Try Again” option, and it clearly didn’t work for you. Given below are possible ways to get back to Netflix and eliminate the Error NW-2-5. Ensure that all steps are followed for the best result.

1. Internet Check

The best step for you is to make sure that your internet is not blotchy. All you have to do is open a web browser and see if the home page opens promptly or not. If the homepage takes a lot of time to load, then your internet connection is too slow. That is why the connection for Netflix can’t go through. Contact your cable operator.

2. Restarting the System

Restarting your device might just be the solution for all your troubles. Lag in your system? Restart your device. Can’t connect to the internet? Restart your gadget. Sucky boyfriend/girlfriend? Restart your system. Anyway, this trick has saved many people and might just solve the Error NW-2-5.

3. Restart your Modem & Router

For those of you who still use a modem and a router, it would be best to shut both down. Wait for two minutes and then switch them on again. You should also just unplug and plug them back in. This will make sure that there are no faulty connections. It will also save you the trouble of contacting your cable provider.

4. Website Restrictions

If you are traveling and/or are using a shared WIFI, then it might just happen that you have restricted access to the internet. In places such as public places such as cafes or universities, even hotels, you will not be given access to all the websites. Some places even cut off streaming sites to save on the data and the accompanying cost. That is why you cannot connect to Netflix.

5. Find the best place for WIFI

If you’re chilling at home and have a decent connection, then you can make use of this suggestion. The existing place of your router may not be the best place to catch better signals. You should consider putting it in a new location to get better WiFi signals. Placing the router in the middle of the living space would give you the liberty to move to different rooms while retaining a strong connection.

Since other wireless devices tend to disturb each other, it is advisable to place things such as microwaves and phones in different places from the router. Considering the fact that WiFi essentially sends signals, it is better to put the router in a higher place with less blockage. Placing it behind objects might lower the strength of the signal.

If none of the methods listed above work for you, then you might be using an unusual device. It would be best if you go to the official site of Netflix to see the specific device-related solution. They have clearly mentioned the steps to take for special devices such as Xbox and PlayStation.

Main Causes of the Netflix Error Code NW-2-5

We can pinpoint the cause of the Error NW-2-5 to one source, which is unstable connectivity. If the gadget you’re using does not have a steady internet connection, then the problem will inevitably arise. We can break this down into three scenarios.

  1. You either have a crappy internet connection, or
  2. There might just be a problem with your device that does not let the connection go through, or
  3. Lastly, it might be a problem on Netflix’s end.


If you’ve reached here, then it’s safe to say that your Error NW-2-5 is fixed! The methods listed above are pretty effective for tackling this Netflix error code. You can now watch your favorite shows and movies without any hiccups. If your Netflix starts to act up again, make sure to check there is no problem on your end. Until then, have fun binge-watching!

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